Privacy Policy
Welcome to Menolirva (hereinafter referred to as "we" or "us"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and store your personal data when you visit or make a purchase from our online store, specifically regarding our tents, vertical charcoal grills, and barbecue machines.
1. Scope of Policy
This policy applies solely to information collected through our online store. We operate exclusively online and do not conduct offline sales. By accessing our website, you acknowledge and agree to the practices described in this policy. This applies to all visitors, users, and others who access the website to view or purchase our products.
2. Information Collection Technologies
We use Cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. We use these technologies to collect device information, such as your IP address, browser type, and browsing behavior, to ensure the proper functioning of our website.
3. Scope of Information Use and Sharing
We use the information we collect primarily to fulfill orders placed through the website. This includes processing payment information, arranging for shipping, and providing you with invoices and order confirmations. We may share your personal information with necessary service providers solely for the purpose of fulfilling your order, such as payment gateways and logistics partners. We do not sell or rent your personal information to others.
4. Data Storage and Cookies
Your data is stored securely on our servers. Regarding Cookies, you have full control. When you visit our website, you have the right to know what data is being collected via Cookies. By continuing to use our website, you authorize us to use these Cookies. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our website.
5. User Rights
You have specific rights regarding your personal information. You have the right to request access to the personal information we hold about you. You may also request that we correct, update, or delete your personal information ("Right to be Forgotten"). Furthermore, where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. To exercise these rights, please contact us using the contact information provided below.
6. Legal Basis for Data Processing
In accordance with applicable privacy standards and the General Data Protection Regulation (GDPR), we process your personal data under the following legal bases:
- Performance of Contract: We process your data to fulfill orders, process payments, and deliver the products you have purchased.
- Explicit Consent: We process data based on your consent for specific purposes, such as subscribing to newsletters or participating in marketing activities.
- Compliance with Legal Obligations: We process your data to comply with applicable laws, including tax, accounting, and regulatory requirements.
- Legitimate Interests: We process your data to pursue our legitimate interests, such as improving user experience, maintaining website security, and preventing fraud.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review our information collection, storage, and processing practices to ensure the safety of our systems.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any changes.
10. Contact Information
If you have questions or comments about this policy, or if you would like to exercise your rights, please contact us:
Address: 17738 COUNTY ROAD E, BRYAN, OH 43506, United State
Phone: +1 (408) 253-7717
Email: service@menolirva.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)